General
Smoke-free property
Non-smoking rooms
Air conditioning
Wake-up service
Heating
Carpeted
Elevator
Ironing facilities
Facilities for disabled guests
Iron
Room service
Safety features
Staff follow all safety protocols as directed by local authorities
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Process in place to check health of guests
Cleanliness & disinfection
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Guest accommodation sealed after cleaning
Front Desk Services
Baggage storage
Express check-in/out
24-hour front desk
Concierge
Lockers
Physical distancing
Physical distancing rules followed
Cashless payment available
Single-room AC for guest accommodation
Screens or physical barriers between staff and guests in appropriate areas
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Bathroom
Bathtub or shower
Private bathroom
Toilet
Hairdryer
Spa
Indoor swimming pool
Locker rooms
Fitness
Fitness center
Media & Technology
Cable channels
Telephone
Radio
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Food & Drink
Restaurant
Tea/Coffee maker